About the Box Office

Location
New Repertory Theatre’s Box Office is located in the lobby of the Mosesian Center for the Arts at 321 Arsenal Street in Watertown, MA and is happy to assist patrons with subscription and single ticket purchases.

Box Office Hours

Tuesday, Dec. 3rd: Closed
Wednesday, Dec. 4th: 1:30-5:30pm
Thursday, Dec. 5th: 12-7:30pm
Friday, Dec. 6th: 2-8pm
Saturday, Dec. 7th: 12-8pm
Sunday, Dec. 8th: 12-2pm
Monday, Dec. 9th & Tuesday, Dec. 10th: Closed
Wednesday, Dec. 11th: 12-5pm

Contact Information
Box office: Call 617-923-8487 or email tickets@newrep.org
Group Sales: Email groups@newrep.org

Types of Payment
Our Box Office accepts cash, checks, and major credit cards including MasterCard, Visa, American Express, and Discover.

Receipt/Confirmation
Patrons who supply their email address will receive an email receipt of purchase. New Repertory Theatre does not share email addresses.

Fees
New Rep is committed to keeping ticketing fees as low as possible and transparent to our patrons. The Mosesian Center for the Arts Facility Fee of $2 is included in each ticket price. There is then a $4 per ticket handling fee added at the end of the order. These fees are applied to the tickets no matter how they are purchased: online, over the phone or in person. For subscriptions, the Facility Fee of $2 is included and there is a $5 subscriber handling fee added to the end of the order. For subscriptions, there are no per ticket service charges.

Refunds/Exchanges:
Subscribers may exchange their tickets in person or by calling the Box Office.  Upgrade fees may apply for ticket exchanges into a higher ticket price series.

There are no refunds or exchanges for single ticket purchases. In the case of inclement weather, refunds or exchanges will be at the discretion of New Repertory Theatre and based on performance schedule and availability.

Ticket Prices
New Rep offers Premium (weekend), Regular (weekday), and Preview ticket prices. The MainStage Theater includes Tier A and Tier B.

Discounts
New Rep offers a variety of ticket discounts. Please confirm the discount when making your purchase. Some discounts may change from season to season.

Senior Citizen
Student (Advance)
Student Rush
30/35 ($30 tickets for young adults ages 35 and under)
Pay What You Can
Military personnel
StageSource Circle of Friends Card – applicable for 2-for-1 tickets to the first week of each play’s run and for all Friday performances.
EBT cardholders – applicable for free tickets for two adults and two children once per production.

Children
New Rep encourages the introduction of young audiences to the theatre. Children under 14 must have a parent/guardian with them during performances. Some plays may contain strong language and/or mature themes. Babes-in-arms are not permitted in the theatre during performances.

Late Seating
Latecomers will be seated at the discretion of the management, in the most easily accessible seats, in order to minimize distractions to audience and performers.

Recording
Photography, videography, and audio recordings are strictly prohibited inside the theatre.

Concessions
The Mosesian Center for the Arts sells beverages and snacks prior to each performance.

Gift Certificates
Patrons may purchase gift certificates to New Repertory Theatre in any amount. See the Box Office for details, or click here to purchase one online.